Frequently Asked Questions

Frequently Asked Questions

Here are some of the most frequently asked questions and answers you might find useful.

1. What is Optinly?

Optinly is a goal-based WordPress popup plugin that helps visitors drive more conversions on their website. Optinly comes with inbuilt growth marketing goals and appropriate popup templates that helps you create popup campaigns with extreme ease.

2. Is Optinly free?

Yes, Optinly is a free WordPress popup plugin that comes power packed with features. You can also opt for the paid plan if you are looking for more advanced features.

You can create unlimited popup campaigns with Optinly in both the free and the paid versions - more popup campaigns, more conversions.

3. Does creating an Optinly account require a credit card?

No, there’s no need for a Credit Card to create an Optinly account.

4. How many Email Service Providers can I connect to my account?

As of now, Optinly provides seamless integration services with 12 top Email marketing service providers. And Optinly allows you to connect with all 12 of them.

5. How long will my premium license last?

You can pay for Optinly’s paid plan both annually and monthly. Your premium plan’s license is valid as long as the plan is live.

6. What happens if I don’t renew my subscription?

If you fail to renew your Optinly plan, you will receive a notification asking you to do the same and you will automatically be downgraded to the free plan of Optinly.

7. Is there a refund policy available?

Yes, we offer a 30-day full money-back guarantee if you are not satisfied with Optinly.

8. How can I cancel my premium license?

You can cancel your premium version by simply downgrading to the free plan. For further assistance, get in touch with our support team.

9. Can I deactivate and delete all my data?

Yes, you can deactivate your Optinly account and delete all your data.

10. How do you provide support?

Our support team is available on both chat and email. You can find the chat box at the bottom right corner of the app as well as the website or you can get in touch with us via email at

I have more questions.

More questions? Send us your queries via email to or simply ask your question in the chatbox. One of our team members will get in touch with you.

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